777d Privacy Policy

1. Introduction

777d is an online gaming and betting platform operated for users in Bangladesh. Protecting your privacy is one of our core responsibilities. This policy clearly states what personal information is collected when you use the 777d website and mobile application, the purposes for which it is used, and the steps we take to keep your data secure.

This policy should be read together with 777d's Terms and Conditions, as both documents form part of the agreement between you and us. In the event of any conflict or ambiguity, this policy will apply.

This policy applies only to 777d's own website and applications. Third-party websites or services have their own separate privacy policies, for which 777d is not responsible.

2. Data Collection

777d collects your information through various means. There are two main categories of data collected — what you provide directly, and what our systems record automatically.

2.1 Information You Provide Directly

Information you give us during account registration and use of services includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Financial transaction details — information related to deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer
• Messages you send via support chat or email

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Traffic source, pages visited, and session duration
• Gaming history, bet placement records, and transaction logs
• Information collected through cookies and similar tracking technologies

3. Purpose of Data Use

777d uses your information for specific and legitimate purposes. Your data is not used for any purpose other than those listed below.

3.1 Account Management and Identity Verification

Personal information is used to keep your account active, secure your login, and confirm your identity. This helps prevent unauthorised access and fraudulent activity.

3.2 Processing Financial Transactions

Transaction data is used to process deposit and withdrawal requests, monitor financial activity, and detect potential fraud.

3.3 Providing Customer Support

To resolve your questions or complaints quickly and effectively, the support team may view your account and communication history. 777d's 24/7 live chat and email support is available in both Bengali and English.

3.4 Security and Compliance

Your information is used to maintain platform security, address cyber threats, and comply with applicable regulations.

3.5 Service Improvement

Analytical data is used to improve the user experience, develop new features, and test site functionality.

4. Data Storage and Security

777d uses industry-standard technical and organisational measures to keep your information secure. All data is transferred using SSL encryption, which prevents third parties from reading it.

Your password is stored in encrypted form — even our staff cannot view it directly. Regular security audits are conducted on servers and access controls are strictly maintained.

4.1 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, certain data may be kept for a defined period for legal or financial reasons. Data is securely deleted when it is no longer needed.

4.2 Data Breach

In the event of a data breach, 777d will take prompt action and notify affected users in a timely manner. Our security team is always on hand to ensure an immediate response in such situations.

5. Sharing Data with Third Parties

777d does not sell your personal information. However, data may be shared with trusted parties in specific circumstances necessary for operating the service.

5.1 Payment Processors

Transaction information related to bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment providers to process deposits and withdrawals. This information is used solely for the purpose of completing transactions.

5.2 Technology and Game Providers

Certain session data must be transmitted to ensure the software of various game studios, including Evolution and Pragmatic Play Live, functions correctly. This data is not used beyond what is needed to support game functionality.

5.3 Legal Obligations

Data may be disclosed in response to court orders, lawful requests from government authorities, or as required by law to prevent fraud. In such circumstances, 777d is obliged to comply with legal directives.

5.4 Business Transfers

In the event of a change of ownership or merger, user data may be transferred to the new owner. You will be informed in advance if such a change occurs.

6. Cookies and Tracking Technologies

The 777d website uses cookies. Cookies are small data files stored in your browser that help improve your experience on the site.

6.1 Types of Cookies

• Essential cookies: These are necessary for login sessions and security — they cannot be disabled.
• Functional cookies: Used to remember your language preferences and site settings.
• Analytical cookies: Used to monitor site traffic and user behaviour.
• Targeting cookies: Help show you relevant content based on your preferences.

6.2 Cookie Controls

You can delete cookies or block new ones from your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

7. User Rights

You have a number of recognised rights over your personal information. 777d is committed to respecting these rights.

• Right to access: You can request to know what information we hold about you.
• Right to rectification: You can request that any inaccurate information about you be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted.
• Right to restriction of processing: In specific cases, you can request that the use of your information be limited.
• Right to portability: You can request a copy of your information in a readily readable format.
• Right to object: You can object to the use of your information for specific purposes.

To exercise any of these rights, please contact our support team. We generally process requests within a reasonable time. Alongside any rights queries, you can also find detailed guidance on managing your gaming behaviour in the Responsible Gaming section.

8. Protection of Minors

All services on 777d are for individuals aged 21 and above only. We do not knowingly collect information from minors.

Age is verified at the time of account registration. If any user attempts to open an account under the age of 21 using false information and this is detected, the account will be closed and the collected data will be deleted. If a parent or legal guardian becomes aware that their minor child has registered on 777d, please notify our support team.

9. Policy Changes

777d reserves the right to update this privacy policy as needed. If significant changes are made, a notice will be posted on the website and you may be informed by email. You can check the "Last updated" date at the top of the page to see how current the policy is.

Continuing to use the platform after an updated policy is published will be taken as consent to the changes. We therefore recommend checking this page regularly. For more details on the general terms of use of our site, please read the About Us page.

10. Contact

If you have any questions or feedback about this privacy policy, or if you would like to make a request regarding your data, please get in touch with us.

• Live Chat: Direct support available 24/7 — in both Bengali and English
• Email: [email protected]

We generally respond to your requests within business days. Complex data protection requests may take a little longer, but we will keep you informed.